Industry
Company size
Headquarters
Results
carbon benchmarking
479kgCO2e/m² flagged against two benchmarks
structural retention
Frame and floor slabs retained
Façade redesign
Façade veil reduced by 80mm
Challenge
Solution
Outcome
"The value is not the model, it's the decisions that enable it."
A portfolio built on refurbishment, under London's own carbon rules
Cadogan Estates owns and manages a mix of residential, retail, and commercial property concentrated around Sloane Square, Sloane Street, and the King's Road in Chelsea.¹ Its net zero 2030 strategy counts developments and refurbishments as part of its Scope 3 emissions, but the portfolio is overwhelmingly refurbishment led, which meant Arcadis was working within constrained design windows, existing assets, planning restrictions, and multiple stakeholders on every project.
Greater London adds a further layer most refurbishment portfolios outside the capital don't face: Policy SI 2 of the London Plan already requires developments referable to the Mayor to calculate and reduce whole life-cycle carbon, using a methodology built on the first edition of the RICS whole life carbon standard. RICS has since moved the wider industry on to a second edition, RICS V2, but the GLA's own guidance and assessment template haven't been updated to follow it, so a referable London scheme today is still assessed against the earlier version.
Arcadis was brought in at Stage 3, later than ideal, and built baseline carbon models in One Click LCA for the pilot projects that would form Cadogan's standard operating procedure for the wider refurbishment programme. From each baseline, hotspot analysis identified the elements driving whole life carbon, and design workshops with contractors, project managers and other stakeholders used those hotspots to focus the conversation on decisions rather than reporting.
Knowsley House: Retention over replacement
At Knowsley House, an office refurbishment, 68% of life cycle module emissions came from A1 to A3 product-stage impacts, with a further 24% from A5 construction and installation, driven by the scale of the façade design. Top hotspots included:
- Structural steel: 68 tCO2e
- Electrical cabling and fixtures: 37 tCO2e
- HVAC systems: 35 tCO2e
- Aluminium façade: 30 tCO2e
- Windows and insulation
The façade itself had to meet local planning standards for the street it sits on, which limited how far the design could move. The workshop moved quickly from identifying hotspots to testing what could realistically change given those constraints: reusing existing wiring routes and containment, validating and retaining drainage and rainwater pipework nearing end of life, and retaining the structural frame and floor slabs, the single largest saving on the project. The façade veil's fold depth was cut by 80mm, slimming the frame and designing the veil for future disassembly and reuse.
"This is where LCA becomes a design conversation, not just an accounting exercise."
— Amelia Mills, Principal Consultant, Arcadis
Oakley House: Benchmarking sharpens the decision
Oakley House, a hotel refurbishment, told a different story. A Stage 4 model put the project at 479 kgCO2e/m², above both Cadogan's own KPI of 425 kgCO2e/m² (based on LETI's 2030 design targets) and the 475 kgCO2e/m² UK Net Zero Carbon Buildings Standard retail benchmark. That comparison, rather than the model alone, created the urgency for a focused route into target optioneering.
The hotspots sat mainly in external works and substructure. A timber frame for the external car port would have delivered the largest benefit, but wasn't possible given planning constraints on the site, so the team looked instead at locally sourced recycled structural steel. Further down the hotspot list:
- Screed for levelling: 29 tCO2e
- Car port steel: 23 tCO2e
- Aggregates: 21 tCO2e (switched to local recycled content)
- Concrete foundations and substructure (C25/30): 18 tCO2e (cement replacement considered, including GGBS, fly ash, or limestone)
- Asphalt: 7 tCO2e (warm mix and recycled asphalt considered)
Some items, such as the screed specification, were fixed by planning requirements and couldn't be moved. Others, like aggregates, were a straightforward swap once flagged.
From model to procurement
Across both buildings, the pattern held: outputs were deliberately framed so they could carry into design, procurement, and programme-level reporting, rather than sitting in a report that nobody owned. Arcadis has since formalised this into a broader governance loop that it applies across projects, covered in more depth in the "A five-step way to move carbon hotspots into procurement", so that a hotspot identified in a model has an owner, a decision record, and a route into a specification or contract, not just a mention in an appendix.
Looking ahead
Knowsley House and Oakley House were run as pilots for a standard operating procedure Cadogan can repeat across its wider refurbishment portfolio, extending the same baseline-workshop-optioneering-commitment sequence to future projects rather than starting from scratch each time. Arcadis has separately used One Click LCA to achieve a 30% carbon reduction on a UK motorway infrastructure project, suggesting the same early-model, hotspot-led approach travels across sectors.
FAQ
How did Arcadis identify carbon hotspots at Knowsley House and Oakley House?
Arcadis built a baseline whole life carbon model for each refurbishment in One Click LCA, then ran automated hotspot analysis to see which elements drove the most carbon before any design decisions were made. At Knowsley House, that surfaced structural steel, electrical cabling and the aluminium façade as the largest contributors, well ahead of specification or procurement.
Why was Oakley House's carbon figure benchmarked against two different standards?
Oakley House's Stage 4 model of 479 kgCO2e/m² was measured against both Cadogan's internal 425 kgCO2e/m² KPI and the UK Net Zero Carbon Buildings Standard's 475 kgCO2e/m² retail benchmark. One Click LCA supports benchmarking a project's modelled performance against external standards like this one directly within its reporting output, which is what gave the project team a specific target rather than a general instruction to reduce carbon.
Does the GLA's London Plan require whole life carbon assessment for refurbishments like these?
Policy SI 2 of the London Plan mandates whole life-cycle carbon assessment for developments referable to the Mayor and encourages it for all major applications in Greater London, using a methodology based on the RICS whole life carbon standard. One Click LCA provides a dedicated GLA reporting tool built for this specific assessment format, separate from its wider carbon modelling software.
What is the difference between retaining a structural frame and rebuilding it, in carbon terms?
Retaining an existing structural frame and floor slabs, as Arcadis did at Knowsley House, avoids the embodied carbon of manufacturing and installing new structural steel and concrete, which is consistently one of the largest hotspots in a whole life carbon model. One Click LCA's hotspot analysis is what allowed Arcadis to confirm structural retention as the single largest saving available on that project before committing to it.